Coordinated Social, SMS & Email Marketing

Social media marketing · SMS campaigns · Email marketing · Design

Case study — Coordinated Social, SMS & Email Marketing

Overview

For a multi-brand retail company, social posts, text messages and email each told a different story. The work coordinated all three channels into one program.

The Challenge

Separate channels with no shared calendar or message

Campaigns needed design and copy produced every week

Text and email lists were underused

The Solution

  • Planned social media content around promotions and launches
  • Ran SMS campaigns alongside email marketing
  • Produced the design and copy for each channel
  • Kept one voice across social, text and email

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